One of the biggest concerns grown children face is how to care for their parents during old age. The financial strain alone can be a source of anxiety, but then there is the question of meeting the physical and emotional needs of their aged and infirm family members. Many disabled and infirm adults needing long-term care (about two-thirds, in fact) are able to receive all of their care from family members. However, according to a report from the U.S Department of Health and Human Services, in 2014 there were 1.4 million Americans living in long-term care facilities, and this number increases by roughly 4% year to year.
Long-term care facilities, while not the first choice for many, is in some cases the only option. And the goal of each of these is always to provide the best possible care for the residents. But a common concern among families of the residents is that many facilities appear to be understaffed. This slows down the response time from nurses and caregivers when a resident needs assistance.
Panasonic is providing assistance in communication between nurses, caregivers, and residents of long-term care facilities. Their new alarm and notification application routes the nurse call system through a Panasonic phone system to improve response time. It’s called Direct Care Connect and here is how it works:
A resident calls for a nurse by pushing the call button or alarm button in the existing nurse call system.
The request is routed through the system and a message with the room number is sent to cordless handsets carried by multiple caregivers.
Each caregiver can select one of three options on the phone. They can reject a call if they are caring for another resident and need someone else to handle it. They can accept the call, which notifies the other caregivers that someone is handling the request. Or they can call the resident’s room to find out what it is they need and to let them know when someone is coming to assist them.
You can watch a short video about the operation here.
Direct Care Connect is a great way to improve staff efficiency as well as resident satisfaction in long-term care facilities. For more information, visit our website or call us today!